Guide Standards

SkillMonster maintains rigorous quality standards so learners always receive the best possible experience.

Operator: SkillMonster is a global supplemental learning platform. Services on this site are operated by AdzMonster Private Limited, India.

Application Requirements

Minimum 2 years of teaching or professional experience in your subject area

Valid government-issued photo ID (Aadhaar / PAN / Passport)

Degree, diploma, or professional certification relevant to your subject

Complete a 15-minute demo session reviewed by our quality team

Pass a background verification (required for Guides who teach learners ages 13–17)

Agree to the SkillMonster Guide Code of Conduct

Ongoing Performance Standards

Once approved, Guides are held to ongoing performance metrics to maintain platform quality.

Rating ≥ 4.0

Maintain a minimum average rating across all reviews

Response < 24h

Respond to booking requests within 24 hours

Cancellation < 10%

Keep session cancellation rate below 10%

Verification Timeline

1

Submit Application

Day 1

Fill out your profile, upload credentials, and record a demo session.

2

Document Review

Days 2–3

Our team verifies your credentials and background.

3

Demo Review

Days 3–5

Quality reviewers watch your demo and provide feedback.

4

Approval & Onboarding

Day 5–7

Approved Guides receive onboarding guidance and can start accepting bookings.

Guide Code of Conduct

Treat all learners with respect, regardless of background or skill level
Be punctual — join sessions on time and notify learners promptly of any changes
Deliver what you promise — match your profile description and session content
Maintain professional boundaries at all times
Do not solicit learners for off-platform payments
Report any concerns about learner safety via our contact page
Keep your credentials and availability up to date

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